Payment processing with external card readers

Incident Report for SQUIRE Status Page

Resolved

Since our last update, we have observed all payment processing methods have returned to normal operation, this incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.

Posted Apr 17, 2023 - 02:32 EDT

Identified

SQUIRE Engineers have identified an issue impacting payment processing with an external card reader. As a temporary workaround, we recommend using manual entry. Please view this link for help: https://getsqr.co/MbuEK0

Posted Apr 17, 2023 - 01:31 EDT

Investigating

SQUIRE Support has received reports of an inability to process payments. SQUIRE Engineers are actively investigating the issue.

Posted Apr 17, 2023 - 00:29 EDT

This incident affected: Services (Payments) and SQUIRE.