Identified - We have identified the issue affecting SMS message delivery, preventing some customers from receiving SMS verification codes and appointment reminders. Marketing communications sent through Engage are unaffected. Our engineering team is working on a fix. We will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.
May 25, 2026 - 09:16 EDT
May 25, 2026 - 09:16 EDT
Investigating - SQUIRE is investigating an issue affecting SMS message delivery. Some customers may be unable to receive SMS verification codes required to log in, and appointment reminders sent via SMS may be delayed or undelivered. Marketing communications sent through Engage are unaffected. We are actively investigating the situation and will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.
May 24, 2026 - 22:23 EDT
May 24, 2026 - 22:23 EDT
SQUIRE
Degraded Performance
Booking
Operational
Web
Operational
iPhone
Operational
Android Phone
Operational
Widget
Operational
Commander
Operational
iPad
Operational
iPhone
Operational
Android Phone
Operational
Web
Operational
Web - Search
Operational
Services
Operational
Payments
Operational
Reporting
Operational
Support
Operational
ServiceCloud
Operational
Salesforce
Operational
3rd-Party Booking
Operational
Reserve with Google
Operational
Book Now with Instagram
Operational
3rd-Party Infrastructure
Operational
Cloudflare
Operational
Amazon Web Services
Operational
3rd-Party Payments
Operational
Stripe
Operational
3rd-Party Communications
Degraded Performance
Twillio
Operational
MessageBird
Degraded Performance
E-mail
Operational
3rd-Party Supply
Operational
Shopify
Operational
3rd-Party URL Shortener
Operational
getsqr.co (short.io)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.