Client booking error during checkout

Incident Report for SQUIRE Status Page

Resolved

Since our last update, a fix has been deployed and client online appointment booking functionality has returned to normal operation. This incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.

Posted Oct 27, 2023 - 15:50 EDT

Investigating

We know that some clients booking online appointments cannot do so through the web (not widget) experience. This only impacts clients on a specific version of the Chrome browser. All other booking methods are functional. We are actively working to address this issue and will provide an update soon.

Posted Oct 27, 2023 - 11:29 EDT

This incident affected: Booking (Web).